Returns & Exchanges
At Sparkly Roses, we want your home to shine with elegance, which is why we offer a 30-day window for returns on all our decorative floral arrangements. If your purchase does not perfectly complement your space, we are here to assist with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the roses in their original luxury packaging to ensure they remain protected during transit back to our warehouse.
Ship the Items
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing